[CONFIRM: reviewed by a lawyer before launch] This policy has been drafted for review and should be checked by a qualified Australian lawyer before the website goes live.
1. About this policy
This policy explains how Admiral Tech Services Pty Ltd (ABN 30 703 472 324), part of the Admiral Racing Group, handles personal information. It covers information collected through admiraltech.com.au and when you deal with us about our services. In this policy, we, us and our mean Admiral Tech Services Pty Ltd.
We handle personal information in line with the Australian Privacy Principles (APPs) in the Privacy Act 1988 (Cth).
2. What we collect
When you send an enquiry through our website, we collect what you enter in the form:
| Information | Required? |
|---|---|
| Your name, company, and email address | Yes |
| Phone number | Optional |
| State or territory of the work, number of sites, timeframe, and services you're interested in | State is required; the rest are optional |
| Your message, and anything else you choose to tell us | Yes |
| Your agreement to this policy, and the date and time you sent the form | Yes |
Our website host also records standard technical information when you visit, such as your IP address, browser type and the pages requested. This is used to run, secure and protect the website, including filtering spam.
If you become a client, we will also collect information needed to deliver our services, such as site contacts, site access details and records of the work we do.
Please don't send us sensitive information (such as health information) through the website. We don't need it to respond to an enquiry.
3. How we collect it
We collect personal information directly from you: when you fill in our enquiry form, contact us, or work with us. Sometimes we receive it from someone else, such as a colleague who refers you to us or a client who gives us site contact details. Where that happens, we handle it in line with this policy.
4. Why we use it
We use your personal information to:
- respond to your enquiry and prepare quotes;
- plan, deliver, support and invoice our services if you engage us;
- keep business records and meet our legal obligations; and
- protect our website and systems from misuse and spam.
We don't sell personal information. We will only send you marketing messages if you have agreed to receive them, and every marketing message will include a way to unsubscribe, as required by the Spam Act 2003 (Cth).
5. Who we share it with
We only share personal information where it's needed for the purposes above, with:
- service providers who help us run our business, such as website hosting, form handling, email and IT providers;
- other companies in the Admiral Racing Group, where needed to respond to you or deliver our services;
- contractors or partners who help deliver services you have engaged us for, and only the details they need; and
- government agencies or others, where the law requires or allows it.
We expect anyone we share personal information with to protect it appropriately.
6. Storage outside Australia
Our website is hosted by Vercel Inc., which is based in the United States. Enquiry form submissions are received and stored for us by [CONFIRM: form service, e.g. Formspree], which may store them outside Australia, including in the United States, and may use them for spam filtering.
By sending an enquiry, you acknowledge that your information will be stored outside Australia in this way. We take reasonable steps to make sure overseas providers handle personal information consistently with the APPs.
7. Cookies and browser storage
Our website does not use cookies, analytics, advertising or tracking tools.
If you turn on the website's interface sounds, your browser remembers that choice using its local storage. The setting stays on your device, isn't sent to us, and contains no personal information. You can clear it at any time through your browser settings.
8. Keeping it secure
We take reasonable steps to protect personal information from misuse, interference, loss and unauthorised access, change or disclosure. The website uses encrypted connections (HTTPS), and access to enquiry records is limited to the people who need it.
If a data breach is likely to cause serious harm, we will assess it and, where required, notify affected people and the Office of the Australian Information Commissioner under the Notifiable Data Breaches scheme.
9. How long we keep it
We keep personal information only as long as we need it for the purposes in this policy or as required by law. Enquiries that don't lead to work are deleted or de-identified within [CONFIRM: retention period, e.g. 2 years]. Records about work we've done are kept for as long as tax and other laws require.
10. Access and correction
You can ask to see the personal information we hold about you, and ask us to correct it if it's wrong, out of date or incomplete. We'll respond within a reasonable time, usually 30 days. If we can't give you access or make a correction, we'll explain why in writing, unless the law prevents us.
11. Dealing with us anonymously
You can ask us general questions without telling us who you are. To respond to an enquiry or provide a quote, though, we need a name and a way to contact you.
12. Contact and complaints
To make a privacy request or complaint, contact our privacy contact at [CONFIRM: privacy contact email], or send us a message through the enquiry form and mention "Privacy".
We'll acknowledge a complaint promptly and aim to resolve it within 30 days. If you're not satisfied with our response, you can complain to the Office of the Australian Information Commissioner (OAIC) at oaic.gov.au or on 1300 363 992.
13. Changes to this policy
We may update this policy from time to time, for example if we change how the website works. The current version is always on this page, with the date it was last updated at the top.